Why is Try Touch a better choice than other biomedical service vendors?
We have a proactive, military-based leadership approach with a proven track record of over 30 years in the business. Our service is based on solid experience to improve cost-saving practices and to enhance productivity for healthcare organizations of all sizes. Our business is also minority and female-owned and ISO 9001:2015 certified.
What is an ISO 9001:2015 Registered important?
ISO (International Organization for Standardization) certification guarantees that a management system, manufacturing process, service, or documentation procedure satisfies strict standardization and quality assurance guidelines set by an independent, non-governmental, international organization. This provides a seal of quality, safety, and efficiency of products, services, and systems that is reliable and objective.
What experience does Try Touch have?
Try Touch has decades of experience with biomedical equipment servicing, telecommunications cabling and installation, and plant engineering operations. Our clients over the years include Cedars-Sinai, Kaiser Permanente, Dignity Healthcare, Tenet Healthcare, Providence Healthcare, and many other facilities, small and large
What certifications and training do your technicians have?
Our technicians regularly participate in online training courses with credits for AAMI hosted by leading biomedical groups such as Rigel, Fluke, and the California Medical Instruments Association (CMIA). Each of our technicians undergoes rigorous cross-training on biomedical devices for different brands and models to ensure they are highly competent to work with a variety of equipment and have strong engineering backgrounds.
How can Try Touch help save our facility’s operational costs?
If your hospital is failing, we can restore operations by saving costs with our service to reduce your workload. Our seasoned engineers are trained for maximum output and efficiency. Our work is always performed properly (according to the original equipment manufacturer’s specifications) to ensure devices do not fail unnecessarily and undergo repeated repairs in the future. Proper management is attentive to costs and workflow productivity, and that is our primary focus.
If we have our own technicians already, why do we need more?
Managers can minimize overtime costs and meet deadlines by recruiting our skilled labor for special projects, interim assistance, or routine support if they are behind. Your current employees are given more scheduling flexibility and will not be overburdened with work, improving morale. Our technicians also have manufacturer certifications and experience with a variety of medical devices that your technicians might not have proficiencies in.
What’s the difference between a benefits employee and a non-benefits employee?
Benefits employees are workers paid by the hospital with additional costs such as retirement, health/dental/life insurance. Benefits employees are often unionized with full-time contracts. Non-benefits workers are competitively priced in comparison since they are strictly paid for their labor. Furthermore, non-benefits workers can be enlisted part-time, full-time, and for a day, week, month, or year as needed to meet your specific demands.
What if our employees think Try Touch will displace their jobs?
We are not here to take away your employee’s jobs or to compete. Our primary vision is to renew healthcare facilities into productive and well-organized facilities. Our services are flexible on-demand and no commitment whatsoever is required. We have discovered that many facilities are behind on maintaining critical and basic biomedical equipment. Our technicians can help you catch up on work so rental equipment and overtime costs will not be needed. This also allows your employees to focus on other projects while we focus on tasks that require more labor.
What is Try Touch’s philosophy?
Our core values, leadership, and commitment differ from others through our philosophy of proactivity. Preventive care, by definition, cannot be a passive practice. Being active means receiving immediate feedback and learning from it to improve and hone our craft, which we have done successfully for over 30 years now. Our pillars of excellence are patient safety, quality of service, and cost-saving efficiency.